Use of this website is subject to the following terms and conditions which you are deemed to accept by continuing to browse these pages. If you do not agree to these terms and conditions, please leave this site now.

The Design is alive ltd does not sell, rent or loan any identifiable information regarding customers to any third party without your consent.

Any information that you give us is held with the utmost care and security. It will not be used in ways to which you have not consented.

Use of information

As a user of our site you will always have control of the data we collect about you. However, there will be areas of the site that will require you to provide certain information for you to be able to use or access them. We will not collect any information about individuals, except where it is specifically and knowingly provided by them. Examples of such information are:

Name Address
Telephone number
Email address

Site & Content Personalisation

We will use information that you provide about yourself and your preferences to try and provide you with web content which we believe to be relevant and of interest to you.

Analysis

Data collected via the Internet may be used to carry out analysis that will allow us to monitor the success of our service and plan future site content and activity. Data will also be used to allow us to profile our customers to understand their requirements better and to help us improve our service.

‘Cookies’

The Design is alive ltd use a feature of your Internet Web Browser called a ‘Cookie’ on our site. A Cookie is a file that your Web Browser places on your computer’s hard disc which allows us to help you get the best out of your visit to the site. Design is alive ltd uses ‘Cookies’ to make accessing the site more convenient. The Design is alive ltd Cookie will remain on your hard disk indefinitely. Most browsers accept cookies automatically. Cookies can be deleted from your browser, or if you would prefer, by amending your browser settings you can prevent their automatic receipt. Please note that we do not use Cookies to retrieve personal information about you from your computer, unless the information has been knowingly and willingly been provided by you.

How to opt-out of receiving marketing communications

Dependent upon your relationship with Design is alive ltd or your previous response to our data protection statement, each location where personal data is collected will provide the opportunity for you to opt-out of communications. If you would prefer to make your opt-out request in writing please send all correspondence to the following address;

Design is alive ltd

294 Mill Road, Cambridge, CB1 3NL, United kingdom

Your rights

In addition to Design is alive ltd safeguards, your personal data is protected in the UK by the Data Protection Act. This provides, amongst other things that the data we hold about you should be processed lawfully and fairly. It should be accurate, relevant and not excessive. The information should, where necessary, be kept up to date and not retained for longer than is needed. It should be kept securely to prevent unauthorised access by other people. You have the right to see what is held about you and correct any inaccuracies.

Policy changes

Any changes to this policy will be posted here.

Links to external websites

The Design is alive ltd accepts no responsibility for the content of any site to which a hypertext link from this site exists. Such links are provided for your convenience on an “as is” basis with no warranty, express or implied, for the information provided within them.

Security

The Design is alive ltd treats all the data held with the utmost care and security. Any details you give will remain completely confidential.

By using the Design is alive ltd website you are accepting and giving us your consent as per our website policies.

Design is alive ltd website uses cookies and helps to provide you with a good experience when you browse our website and also allows us to improve our service. If you disable or refuse cookies, please note that some parts of our Site may become inaccessible or not function properly.

Cookies are tiny files that help track the use of the site and to personalise your journey. These cookies can be stored so that if you return to a website, that website server can call the information from the cookies stored on your computer to tailor your experience of the site.

Cookies are perfectly safe to be stored on your computer and almost all web browsers have cookie storing enabled as default. However, all browsers have the option of disabling cookies being stored on your computer if you wish to do this. Our website cookies which remain on your computer from various time span. Some expire at end of each session and other may remain for longer so that when you return to our Site, you will get a enhance user experience.

Analytical cookies. They allow us to understand number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.

Controller

For the purposes of the Data Protection Act, and the General Data Protection Regulation ((EU) 2016/679), the data controller is Design is alive ltd . We do not sell, share personal information and take secure steps to keep personal information safe and to protect against loss, unauthorised access. However, the information via the internet is not completely secure. we will do our best to protect your information, we cannot guarantee the security of your data transmitted to the Site; any submission is at your own risk.

If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us.

Security

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

Data retention

We will only retain your personal information for as long as necessary to fulfil the purposes we collected it for.

Your rights

You have the right to ask us to correct any incorrect personal information we store about you, to delete personal information, or otherwise restrict our processing, or to receive an electronic copy of the personal information you provided to us. To ask for a copy of the information we hold, or to ask us to correct or otherwise alter our current processing, please email us

No fee usually required

You will not have to pay a fee to access your personal information (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.

What we may need from you

We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal information. This is a security measure to ensure that personal information is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request as per our procedures. We try to respond your requests within 30 days. It may take us longer than a month if your request is made serveral times. 

Opting out

You can ask us to stop sending you promotional emails at any time, you can also email or phone us for this.

 

HOW DO I OPT OUT OF COOKIES?

You can manage the cookies that you allow on your computer through the internet browser that you use. You can also ask to be alerted every time a cookie is offered. There are instructions on how to manage your cookies using the most popular internet browsers below:

Find out which internet browser you use

  1. On a PC: click on 'Help' at the top of your browser window and select 'About'

  2. On an Apple Mac: click on the Apple menu and select 'About' (make sure the browser is open)

Opting out of cookies in Internet Explorer

Internet Explorer allows you to select the level of cookie filter on the basis of the source of the cookie and whether the source has a privacy policy.

  1. Choose 'Tools'

  2. Click on 'Internet Options'

  3. Click the 'Privacy' tab

  4. Move the slider to choose your settings

  5. For more detailed privacy settings click on 'Advanced'

Opting out of cookies in Safari

  1. Choose 'Preferences' from Safari menu

  2. Select 'Security'

  3. Cookie settings are shown

  4. Choose your settings

Opting out of cookies in Google Chrome

As a default, Google Chrome allows all cookies. You can manage the behaviour of first-party and third-party cookies or even block them completely.

  1. Click on the 'Tools' menu

  2. Select 'Options'

  3. Click the 'Under the Bonnet' tab

  4. Find the 'Privacy' section

  5. Click 'Content settings'

  6. Click the 'Cookie settings' tab and choose your settings

Opting out of cookies in Mozilla Firefox

You can configure which sites are allowed to set cookies, how long to keep them for, and view and manage your existing cookies.

  1. Click on 'Menu', then 'Options'

  2. Select 'Privacy'

  3. Select 'Cookies'

  4. Choose your settings

Opting out of Flash Cookies

If you'd like to control the use of Flash Cookies on your computer, Adobe's website offers tools to do this.

CONTACTING US

Design is alive ltd Ltd (UK) (at the address below) is the data controller for the purpose of the Data Protection Act 1998 (the Act).

You have the right to access the information that Cambridge Progarmmes Ltd (UK) Ltd holds about you and your right of access can be exercised in accordance with the Act. You may lodge an access request for free, but depending upon the personal information you request, we may impose a charge to recover our costs in providing you with details of the information we hold about you. We will notify you of any such change upon receiving your access request, and confirm whether you wish to proceed and pay such charge.

We are always pleased to hear from our customers (even if it is a complaint!). We are always grateful for any time you spend providing us with the knowledge we need to ensure our customers are completely satisfied - we want you to return to the site and to recommend us to your friends and family. If you have any questions or feedback about this statement, or if you would like us to stop processing your information, please do not hesitate to contact us.

You can either contact: via email  Or, write to us